Privacy Policy

Introduction

Spivot, Inc. ("Spivot", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our event marketing automation platform and related services.

Information We Collect

Information You Provide

• Account information (name, email, company)
• Event attendee data you upload or import
• Payment information (processed securely through our payment providers)
• Communications with our support team

Information We Collect Automatically

• Usage data and analytics
• Device and browser information
• IP address and approximate location
• Cookies and similar tracking technologies

Event Data Processing

When you use Spivot to process event attendee data, we act as a data processor on your behalf. You maintain ownership and control of this data.

How We Use Information

• Provide and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your requests and inquiries
• Monitor and analyze usage patterns
• Detect and prevent fraud or security issues
• Comply with legal obligations

Data Sharing

We do not sell your personal information. We share information only in these circumstances:

• Service Providers: With vendors who help us provide our services (hosting, analytics, payment processing)
• Integrations: With third-party services you explicitly connect (CRMs, marketing tools)
• Legal Requirements: When required by law or to protect rights and safety
• Business Transfers: In connection with a merger or acquisition

Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure infrastructure, and regular security audits. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt-out of marketing communications

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (which we do not do).

Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time, subject to certain legal requirements.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: