Our mission is to help marketing and sales teams automate event workflows safely, reliably, and in full compliance with global data-protection standards.
1. Platform Overview
Spivot operates a defense-in-depth cloud platform built on modern frameworks and industry-standard encryption. Every layer — from authentication to data storage — is designed to maintain confidentiality, integrity, and availability of customer data.
2. Authentication & Access Control
- Strong authentication across all endpoints
- Multi-factor and token-based verification for all users and internal services
- Strict role-based permissions and least-privilege access enforcement
- Automatic expiration and rotation of session credentials
These controls ensure that only authorized users and systems can access your data.
3. Data Protection & Encryption
- Data in transit: Protected by TLS 1.2 and higher
- Data at rest: Encrypted using AES-256 standards
- Credential security: Secrets stored securely through managed key and secret systems
- No hardcoded credentials: All configuration handled through validated, encrypted environments
Your sensitive information remains encrypted and segregated throughout its lifecycle.
4. Multi-Tenancy & Data Isolation
Spivot was designed for multi-tenant environments, with strict tenant-level data separation. Each customer's data is logically isolated at both the application and database layers, preventing unauthorized access between accounts.
5. Application & API Security
- Every API request is validated and sanitized before processing
- All API request are isolated by tenant IDs
- Strict rate-limiting and domain whitelisting prevent abuse
- All endpoints enforce HTTPS and require authenticated requests
- Continuous security testing covers input validation, upload safety, and authorization logic
6. Monitoring & Incident Response
We monitor system health and security events in real time.
Error messages are sanitized to avoid information leaks, and detailed audit logs are retained for analysis.
If a security incident occurs, affected customers will be notified promptly — within 72 hours of verification — along with a full remediation summary.
7. Secure Development Lifecycle
Security testing is embedded into every release cycle.
All new code undergoes peer review and automated security validation before deployment.
Our engineering team continuously reviews dependencies, frameworks, and configurations to maintain a hardened posture against emerging threats.
8. Infrastructure & Supply Chain Security
Spivot is hosted on SOC 2–compliant cloud infrastructure with managed patching, backups, and recovery.
We maintain locked dependency versions for reproducible builds and use only actively maintained, security-audited libraries.
Our limited dependency footprint reduces potential attack surface while ensuring operational resilience.
9. Compliance & Data Governance
Spivot aligns with key global and industry standards:
- GDPR & CCPA: Data portability, deletion, and user-consent management
- OWASP Top 10 & CWE/SANS 25: Mitigations implemented for all major vulnerability classes
- SOC 2 Type II Readiness: Logging, access control, and change-management processes in place
- CAN-SPAM / CASL: Outreach features respect regional communication laws
Customers can request data exports, deletions, or audit documentation at any time.
10. Continuous Improvement
Our security posture is reviewed quarterly.
Regular penetration testing, dependency monitoring, and incident-response drills ensure our defenses evolve alongside the threat landscape.
We treat every security control as a living system — tested, refined, and continuously strengthened.
11. Contact
For questions, security disclosures, or compliance requests:
📧 security@spivot.ai
Our security team responds within one business day.