Elevate your CS strategy in Amsterdam. Learn from 20+ leaders, network with 200+ peers, and accelerate your career.
The Customer Success Festival Amsterdam 2026 brings together customer success professionals, including senior management from over 125 companies, for two days of intensive learning and networking. Attendees will gain actionable insights on reducing churn, optimizing onboarding, and leveraging AI to prove the strategic value of CS, ultimately accelerating their careers and enhancing organizational customer-centricity. Learn more at Customer Success Festival Amsterdam website
Over 200 customer success professionals, including 80% senior management, converge for two days of focused learning and networking.
Attendees are senior decision-makers from 125+ companies, actively seeking solutions to elevate their CS strategies and accelerate careers.
Engage directly with industry leaders and peers to gain actionable tactics, accelerate career growth, and drive tangible business outcomes.
The Challenge
Without preparation, Customer Success Festival Amsterdam becomes an expensive networking trip with nothing to show.
200+ attendees. No way to filter by ICP. Finding ideal prospects means manually clicking through thousands of profiles.
30-40% of attendees register in the last 2-3 weeks. Finish reaching out to one batch, hundreds more registered. Always behind.
Without scoring and segmentation, all 200+ attendees look the same. Teams waste cycles on low-fit prospects instead of focusing on high-value targets.
Reaching prospects across email, LinkedIn, phone, and in-app manually is impossible at scale. Most teams pick one channel and miss opportunities.
Best Practices
Winning teams follow two phases: preparation and execution.
Monitor attendee lists continuously as 30-40% register in the last 2-3 weeks.
Add verified emails, LinkedIn profiles, company data, and tech stack to raw attendee names.
Score by role, title, job level, company size, revenue, location, industry. Match to target personas and ABM accounts. Focus on top 20%.
Email, LinkedIn, phone, in-app. Goal: pre-book meetings with high-value prospects.
Calendars should be 60-70% full with high-fit prospects before arriving at Amsterdam.
Know ICP score and context for every interaction. Focus on high-value targets.
These practices work. But 30-40% of attendees register in the last 2-3 weeks. Manual execution takes 5-7 days per batch. Teams would need to repeat identification, enrichment, scoring, and outreach continuously across email, LinkedIn, phone, and in-app. Most don't have the bandwidth.
The question isn't what to do. It's how to execute continuously at scale.
Spivot automates the event workflow from attendee extraction to post-event nurture. Execute best practices without manual work.
Try for FreeStrategy becomes workflow.
Best Practice: Monitor attendee lists continuously as registrations come in.
How Spivot Helps: Connect to the event portal or upload the CSV. We identify target prospects and refresh daily as new registrations come in. Catch the 30-40% who register late without lifting a finger.
Best Practice: Transform basic attendee lists into rich prospect profiles with verified contact data.
How Spivot Helps: Connect Apollo, ZoomInfo, or any other enrichment provider. We add verified emails, LinkedIn profiles, company data, and tech stack. Full control over provider and costs.
Best Practice: Score prospects against ICP and match to target personas to prioritize outreach.
How Spivot Helps: AI scores every attendee by role, title, job level, company size, revenue, location, and industry. Match to target personas and ABM accounts automatically.
Best Practice: Sync enriched, scored prospects to existing workflow.
How Spivot Helps: One-click sync to Salesforce, HubSpot, Outreach, Salesloft, Apollo, or export to Google Sheets. Enriched, scored lists ready for outreach.
Best Practice: Start personalized outreach 3-4 weeks before the event to schedule meetings.
How Spivot Helps: Launch campaigns in Outreach, Salesloft, or Apollo. Reach prospects across email, LinkedIn, phone, and in-app automatically. Track engagement, responses, and meetings. All attributed to Customer Success Festival Amsterdam.
Reach every attendee automatically, even the 30-40% who register late. Land in Amsterdam with meetings booked. Your competitors are still cleaning spreadsheets.
Your data stays secure and compliant
The Customer Success Festival Amsterdam is designed for customer success professionals, particularly senior management, CCOs, Heads, and Directors of CS, from over 125 companies. If you're looking to elevate your CS strategy, accelerate your career, and connect with industry leaders, this summit is for you. It's ideal for those focused on reducing churn, optimizing onboarding, leveraging AI, and proving the strategic value of customer success within their organizations.
Absolutely. The Customer Success Festival Amsterdam offers two days of unrivaled networking, learning, and discussion with 20+ expert speakers and 200+ attendees, 80% of whom are senior management. You'll gain actionable tactics to implement immediately, leverage the latest trends like AI and automation, and learn to prove the strategic value of CS. This event provides a unique opportunity to accelerate your career, form lasting relationships, and drive tangible business outcomes for your organization.
The Customer Success Festival Amsterdam covers critical topics for elevating your CS strategy. Key themes include optimizing customer onboarding, leveraging AI and automation in customer success, strategies for customer expansion and value realization, and effective churn management and risk mitigation. Attendees will also explore how to prove the strategic value of CS to management, cross-functional alignment, and scaling CS functions for high performance. These topics are designed to provide practical, implementable insights.
Connect to the event portal or upload attendee data. Spivot automatically identifies, scores, and enriches prospects as new attendees register, with daily updates to catch late registrations.
Yes. Spivot is an AI agent that automates event workflows for any event where attendees are available in the event portal. The same workflow applies across all events.
Spivot's AI uses multi-factor analysis across role, title, job level, company size, revenue, location, and industry. Match attendees to target personas and ABM accounts automatically. Built-in intelligence recognizes equivalent roles like 'VP of Growth' and 'Chief Revenue Officer.'
Join 10 brilliant speakers at WTSFest Melbourne 2025 for a full day of marketing and SEO insights, empowering your career growth.
Aligning The Partnership Universe
Activate product marketing as a growth lever. Connect with 200+ PMMs to uncover GTM strategies and drive measurable business impact.
Book more qualified meetings. Spend less time on spreadsheets.
Spivot is an independent GTM automation platform. We are not affiliated with, endorsed by, or officially connected to Customer Success Festival Amsterdam or any event organizers mentioned on this page.
